one4all

Due to dynamic growth, retail industry has been facing a whole host of challenges the meeting of which may be easier with the use of the latest IT tools and systems. Accelerating the process of document exchange between contractors, on-line information about stock levels and availability of goods in the branches and the head office, optimization of transport costs or facilitating retail sales and employee monitoring, are only a few challenges to mention.

Syntea Business Solutions, on the basis of its experiences to date, has developed a proprietary solution dedicated to the retail trade, which was built on Microsoft Dynamics AX logistic module and which is available directly in the system. This solution especially includes the following modules:

• retail sales management,
• financial management,
• managing goods and their prices,
• distribution of prices, codes, names of goods, external and internal branch rates,
• budget management,
• procurement planning and inventory planning in the system (MRP),
• stock take support and automation (summing up of bar codes by means of bar code readers and automatic transfer of data to the system),
• transport management.

Retail Sales is characterized by the following functionalities available directly from the level of Microsoft Dynamics AX:

• centralized and consistent database of goods,
• transaction-based support for communication with a cash register,
• automatic configuration of new POS,
• servicing multiple POS within one store,
• servicing major and additional barcodes,
• automatic transmission of the database of goods, barcodes, prices to a given cash register,
• automatic change of data pertaining to specific goods (name, barcode, VAT rate, etc.),
• cash payment and card payment services,
• multi-currency services,
• electronic data interchange (EDI),
• automatic clearing of invalid additional barcodes,
• filing and full insight into analytical sales data (to the level of an item on a receipt),
• automatic entering and global recording of sales – consists in importing data pertaining to goods sold in all stores to the system where it is automatically distributed into proper accounts,
• automatic entering and recording of sales payments – depending on cash or card payment, it gives possibility to determine the ratio of amounts paid by cash and card,
• automatic recognition and aligning of card payments.

The abovementioned functionalities offer the following advantages to the company:

• real time information about company’s performance – we receive an opportunity to analyze demand and adjust the supply to the fluctuating market conditions; at any time, we are able to find the latest profitability reports regarding sales and purchase of particular range of goods, groups, stores and react fast enough to the emerging changes,
• possible real time sales tracking - we order goods ‘according to our current needs’ and more efficiently plan stock levels, we make necessary shifts of goods between branches, by which we ensure availability of goods to customers; we may plan promotional campaigns with selected, e.g. outstanding goods,
• limited volumes of paper documentation – all information is safely collected and stored in the system, which enables us to quickly review any necessary documents,
• low warehousing costs – we ensure the optimum inventory level and more effective use of available warehousing space,
• efficient flow of documents between the company and its contractors (EDI) – we reduce the time of entering and recording documents, therefore we deliver customer orders and receive payments quicker; within the same period as before, we serve more customers generating higher income,
• integrated database of goods – we have one common place for storing all information about the company, which in case of determining access powers, translates into fast and safe searching and saving of time and costs of drawing up reports,
• automated and enhanced management of logistic and retail sales processes in a multi-branch structure – we save time which so far was assigned for creating and establishing new goods and prices in hundreds of stores, as by making a change in one location, we make changes in all or selected stores,
• scalability of the system and facilitated work in accounting and financial area – we make more efficient use of our employees’ work, as by reducing the time of circulation and recording of financial documents as well as by eliminating the need to enter one and the same document in a number of systems, we are able to extend sales range and scale,
• reduced time of circulation and recording of financial documents, no need to enter one and the same document in a number of systems – smaller loading of company resources,
• customer information about inventories in particular stores – we give our customer an opportunity to place an order, make a reservation and purchase given goods even if it is not physically available in a given store.

one4all solution for retail industry supports all processes run in a company, meeting the needs and specific character of its operations, and its flexibility and ability to add new functionalities allows for immediate reacting and adjustment of operations to the fluctuating market conditions.